Ice Machine Service Support

Manitowoc Ice Machine Installation Checklist February 14 2014, 0 Comments

Manitowoc Installation ChecklistAfter purchasing a Manitowoc ice maker, installation needs to be performed by a trained service professional. However, if you feel comfortable making all the electrical and plumbing connections yourself, there are a few items that you will want to make sure are covered before turning on the ice maker. 

By following the Installation Checklist below, you will help make sure you do not jeopardize the ice makers warranty.

Replacing Manitowoc Dump Valves February 10 2014, 0 Comments

Manitowoc Dump ValveWhen buying a dump valve for a Manitowoc Ice machine, there are only two choices. For all past and current ice maker models there are only 115v dump valves and 208-230v dump valves. This makes truck stock simple, allowing you to keep only 2 items in stock that will solve and fit all Manitowoc ice machines.

Typically the 115v dump valve will fit all 500lb cubers and smaller. The voltage change happens at 600lb machines and larger, which are then fitted with 208-230v dump valves. There are a few exceptions, like in the Ice Beverage model line up, which can produce 1000lbs of ice or more, but only have a 115v ice maker head. Be sure to look up the part number and voltage of your ice maker before ordering.


Troubleshoot Manitowoc Ice Machine February 09 2014, 171 Comments

Troubleshooting a Manitowoc ice machine can be simplified, if you have the right tools.  The easiest way to troubleshoot an ice machine is to know it's sequence of events.  This allows the service technician to properly identify which Manitowoc ice machine part is faulty.  We offer free and paid tools, that the experts use to repair commercial ice machines.

Clean Your Ice Machine Probes, Before Replacing January 29 2014, 0 Comments

Just because your ice thickness probe or water level probe are not sensing properly, does not mean they are bad.  Did you know that it's possible they just need a good cleaning?

How To Read Manitowoc Model Numbers January 29 2014, 6 Comments

Did you know that most of the specifications about your Manitowoc ice machine can be found within the model number? Manitowoc has always included most necessary information within each character of the model. They have continued this trend from their very first to the latest ice machine, following a specific naming guide.