Ice Machine Service Support

Manitowoc Indigo Versus Kool-Aire Ice Machine March 04 2014, 4 Comments

Manitowoc has released a new line of budget commercial ice machines labeled Kool-Aire or Koolaire.  This has long been a Manitowoc brand, but was previously only assigned to a small line or reach-in glass door coolers.  The new Kool-aire ice machines are now made by Manitowoc, but at a lower price point than the popular Indigo, and manufactured in Mexico.

Find out what the difference is between the Manitowoc Indigo and Koolaire brand ice machines.  From service, building materials, and warranty we cover it all here.


Manitowoc Compressor February 28 2014, 4 Comments

Manitowoc Compressors
Ice Maker Parts Shop recommends Manitowoc compressor replacement to be done by trained refrigeration technicians.  However, we still offer a wide range of replacement OEM compressors for Manitowoc brand ice machines, including Tecumseh, Copeland, and Bristol.  Please contact us now for a free quote.

Manitowoc Ice Thickness Probes February 14 2014, 5 Comments

Manitowoc Ice Thickness ProbesManitowoc ice machines have changed over the years, becoming more efficient, and improving upon old designs.  One major change has been in the style of the ice thickness probe or ice thickness control.  Also known as a harvest switch, this probe is what signals Manitowoc ice makers to harvest the ice that's formed on the evaporator.

Older Manitowoc ice makers will utilize what's known as a single wire ice thickness control.  These probes are used to replace double wire ice probes on older model ice machines, like the B and J series machines.  The OEM part number 7627813 is also used as stock replacement for the very popular Q series modular ice machines.

Find out which Manitowoc ice thickness control is right for your ice machine.


Manitowoc Water Inlet Valve Maintenance February 14 2014, 5 Comments

Manitowoc Water Inlet Valve
On some occasions the water inlet valve on your Manitowoc ice maker may require maintenance. Although it typically does not require removal for cleaning, if it is malfunctioning, not allowing water into the trough, removing the valve and cleaning may save you the cost of a service call. There are two main symtoms that may indicate you need to remove your water inlet valve, no water coming into the trough or water overflowing the water trough.

Manitowoc Ice Machine Installation Checklist February 14 2014, 0 Comments

Manitowoc Installation ChecklistAfter purchasing a Manitowoc ice maker, installation needs to be performed by a trained service professional. However, if you feel comfortable making all the electrical and plumbing connections yourself, there are a few items that you will want to make sure are covered before turning on the ice maker. 

By following the Installation Checklist below, you will help make sure you do not jeopardize the ice makers warranty.