Ice Machine Service Support

Koolaire Service Tech Handbook - FREE DOWNLOAD July 29 2014, 0 Comments

Looking for a Kool-Aire service technicians handbook?  You can download one for free from our website, which includes all the technical information required to properly repair and diagnose Koolaire brand ice machine.  This service literature covers all air-cooled, water-cooled, and remote condenser Koolaire ice machines and is the latest edition published by Manitowoc.

Manitowoc Ice Machine July 27 2014, 0 Comments

Manitowoc has been a long standing leader in commercial ice machine manufacturing.  The Manitowoc ice machine has the largest market share of any of the big three ice machine manufacturers, including Scotsman and Hoshizaki.  This has been credited to their constant innovation in the foodservice industry, leading warranty coverage, service support network, and a lineup capable of covering almost any ice need.

The past 2 years has seen the Manitowoc ice machine name change from meaning the latest model to encompassing the all new Kool-Aire and NEO brand as well.  Kool-Aire is made and supported by the Manitowoc company and shares many of the same components.  In addition, the NEO name has also been introduced to their undercounter ice maker offering, after more than 10 years of stalled innovation.  When considering a Manitowoc ice machine, your options now include a Manitowoc Indigo, a KoolAire, or NEO branded piece of equipment.


New Manitowoc Water Inlet Valves May 28 2014, 0 Comments

water inlet valveManitowoc has updated the water inlet valves now available for both the Manitowoc and KoolAire brand ice machines.  Older valves are no longer available and will be replaced with the manufacturer recommended kit.  So what is new about the water inlet valves?

The new valve comes as a kit, complete with multiple brackets, tubing, instructions, and upgraded valve and coil.  These kits are assembled so that one inlet valve will take care of a lot of different machines.  Although the water inlet valve does not look the same as what you might be replacing, it is the only valve available and a recommended replacement by Manitowoc.

Manitowoc water inlet part numbers 000007965 and 000007966 will be replaced with 000009123 and 000009122 respectively.  Any of the older valves ordered will be automatically replaced with the new kit assembly.

If you have any questions, please let me know by leaving a comment below or sending an email to sales@icemakerpartsshop.com.


Manitowoc Bin Switches April 17 2014, 3 Comments

Manitowoc bin switches are the part of the ice machine that tell the control board when a batch of ice has dropped or when the ice bin is full.  They are mounted to the underside of the evaporator, where the magnet of the water curtain or damper door make contact.

There are 2 main bin switches for Manitowoc ice machines.  Part number 2301483 bin switch has a gray wire, with a white box at the end.  This ice machine part is used on most Q Series and older Manitowoc ice makers.  Then there is ice maker part number 000007888, which is white, shaped like a pencil and used on S Series and newer ice machines.


Manitowoc Water Level Probes April 03 2014, 0 Comments

Manitowoc water level probes tell the ice machine when to fill the water trough.  These parts work in conjunction with the control board and water inlet valve, to replace the antiquated float valves.  They allow the ice machine to be more energy efficient, but using less water each freeze cycle.  This article will discuss Manitowoc water level probes for the most common ice machines, the Q and S Series.