Indigo Event Log Trouble Codes April 25 2015, 8 Comments

The Indigo ice machine, by Manitowoc, is an amazing piece of equipment. The latest model commercial ice maker allows for easier diagnostics. The built in control board provides trouble codes, much like a car, to help narrow down the problematic part.

Below are a listing of the trouble codes, that can be found inside the event log of your Indigo machine.

E01 - Long Freeze Cycle

E02 - Long Harvest Cycle

E03 - Input Power Loss

E04 - High Condenser Temperature

E05 - High Pressure Control Opened

E06 - Spare

E07 - Starving TXV or Low on Charge

E08 - TXV Vault

E09 - #1 Evaporator Flooding

E10 - #2 Evaporator Flooding

E11 - Refrigeration Fault

E12 - Curtain Switch Fault - Open more than 12 hours

E13 - Spare

E14 - Spare

E15 - Fan Cycle control fault - Lo Liquid Line Temperature

E16 - Remote Condenser Fault

E17 - Spare

E18 - Spare

E19 - Ice Thickness Probe Fault

E20 - Water System Fault

E21 - T1 Temperature Sensor Issue

E22 - T2 Temperature Sensor Issue

E23 - T3 Temperature Sensor Issue

E24 - T4 Temperature Sensor Issue

E25 - Bin Level Probe Low Sensor Fault

E26 - Bin Level probe medium sensor fault

E27 - Bin level probe high sensor fault

E28 - AuCS

E29 - USB Communication Fault

E30 - USB Download Fault

E31 - Safe Mode

E32 - RS485 Communication Fault

E33 - KeyBoard Fault

E34 - Display Fault

The ‘Spare’ listings are reserved for updated firmware and adding additional fault codes. While the Event Log will not tell you specifically when component to replace, it can assist in finding the ice machines lack of production or low production.

Ice Maker Parts Shop is happy to help with diagnostic issues, if you have questions please email us at sales@icemakerpartsshop.com and we’ll do what we can to assist.

Comments

Donnie on August 01 2017 at 10:50AM

E-23 error code
Evaporate coil not freezing
Any suggestions?

Mark on March 09 2017 at 03:48PM

How do I clear the alert signal? The machine lately continues to go into “Making Ice Safe mode” and then makes one batch and thats it. Any insight would be appreciated

thanks

matt on October 21 2016 at 02:58PM

Currently working on an indigo and have a E38 error code. Can’t find anything on it… it says it’s a UI communication error. Does anyone have any idea what it is or how to correct it?

James Phelps on July 08 2016 at 03:49PM

Have a E38 error code can you tell me what that is

Ernie on March 08 2016 at 07:01PM

Having a problem with left Side dropping ice cubes in harvest cycle, ice refreezes and causes thick bridge on harvest.
Have cleaned machine and replaced thickness probe,

Jeff on October 06 2015 at 01:35PM

I recently purchased a brand-new machine it was running fine and then I decided to move the entire machine by rotating it 90° ever since I did it goes in and out of safe mode it is giving me a T3 and T4 code Any advice would be greatly appreciated

Lynn - Ice Maker Parts Shop Admin on August 16 2015 at 05:23PM

Richard, what kind of help are you needing? They are simply a sensor, so may throw a warning, but normally won’t shut down the machine. If it’s misreading, I recommend replacement.

Richard on August 15 2015 at 07:31AM

Can any one help me with the T4 Sensor lacation on the Idigo Manitowoc machine.