Ice Machine Service Support

Ice Machine Real Time Data April 27 2015, 0 Comments

Real Time Data is the latest feature in the Manitowoc Indigo ice machines.  It allows a technician to more easily troubleshoot a problematic ice maker.  With real-time data, available only on Indigo ice makers, it becomes easier to diagnose and pinpoint a bad ice machine part.  The Real Time Data can be accessed through the Indigo control board interface.

To access this information, press the Checkmark with the real time data highlighted to get the readings.  To view all available data, press the Down arrow and scroll through all the available options.  Below is a listing of available data points, that can be read in real time.


Manitowoc Ice Machine Parts for Indigo February 25 2015, 1 Comment

Ice Maker Parts Shop offers a full selection of the most common parts and accessories for today's current production Manitowoc ice machines and previous generation models.  We focus on the core components that can be easily changed by just about anyone and offer guidance on diagnostics and parts research.  The focus of this article is to discuss the main and most common parts of the latest generation Manitowoc, the Indigo series.

Our most common Indigo ice machine part is the ice thickness control, which utilizes a new technology.  Unlike previous generations, the Indigo ice thickness probe uses acoustic technology, as opposed to continuity through a metal finger.  This new acoustic technology is reliable and less susceptible to failing due to scale build-up on parts.  The replacement ice thickness control for Indigo ice machines is a Manitowoc part number 000008660, which we keep in stock, ready to ship same day, with free shipping!


Indigo Control Board Navigation January 21 2015, 1 Comment

One of the coolest new features of the Manitowoc Indigo ice machine is it’s control board or display board.  Within that little LCD screen is a plethora of information, just at your finger tips.  The problem, is that you need to know how to find it.  This guide will show you how to navigate the some of the menu’s inside the Indigo display.

To start, let’s look at what the actual control functions are on the board.  There are a number of buttons that do different things, including power and clean, besides just navigation.  To access some of these buttons, you may need to remove the front panel, unless the board with the buttons has been left open for access.


Manitowoc Indigo Versus Kool-Aire Ice Machine March 04 2014, 4 Comments

Manitowoc has released a new line of budget commercial ice machines labeled Kool-Aire or Koolaire.  This has long been a Manitowoc brand, but was previously only assigned to a small line or reach-in glass door coolers.  The new Kool-aire ice machines are now made by Manitowoc, but at a lower price point than the popular Indigo, and manufactured in Mexico.

Find out what the difference is between the Manitowoc Indigo and Koolaire brand ice machines.  From service, building materials, and warranty we cover it all here.